Refund & Cancellation Policy

Judi Bandhan sells time-limited access (3-month, 6-month and 1-year plans) and digital invitation cards. Please read this policy before paying.

Cancellation

• Plans are one-time payments and do not auto-renew, so there is nothing to cancel and you will never be charged again without choosing to buy.
• You may pause or delete your profile anytime from the app. Your plan then stays valid until its end date but is not extended.

Refunds

• Duplicate or failed-delivery payments: if you were charged twice, or payment was deducted but the plan or card was not activated, we refund in full.
• Change of mind: because access starts immediately, paid plans are generally non-refundable once activated. If you contact us within 48 hours of purchase and have not sent any Contact Request, we will refund the plan.
• Invitation cards: a card is a digital product delivered instantly, so it is non-refundable after download, except where the card could not be generated or downloaded due to a fault on our side.
• Profiles removed for violating our Terms are not eligible for a refund.

How to request a refund

Email judibandhan@gmail.com with your registered email or mobile number and the payment reference. We respond within 2 business days. Approved refunds go back to the original payment method and typically reach you in 5–7 business days, depending on your bank.